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Manager Web Production Design

Location (select region first)
TX, Houston
Position Type
End Date

Job Description

Company Profile:

Direct Energy generates electricity and produces natural gas, as well as selling commodities and servicing the energy needs of homes and businesses in 46 U.S. states plus the District of Columbia and 10 Canadian provinces. We also help our customers save on their energy bills through energy efficiency. Located in over 50 locations, our team of 6,000+ employees serve over 6 million residential and commercial customer relationships.

Direct Energy is a subsidiary of Centrica plc (LSE:CNA), one of the world's leading integrated energy companies with over 20 million customers and 34,000 employees worldwide. We are committed to being the most recommended energy and services provider and leading the transition to a low carbon society.


  • Experience working in an agile environment is a plus.

  • Startup experience is desirable.

  • Experience in a retail or energy services industry preferred

  • Proficient with user-centric design.

  • Knowledge of effective usability skills to advocate and promote standards for usability and user-centered design.

  • Experienced presenting and selling new ideas to senior management teams.


  • Accountable for the effective resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with availability and business requirements.

  • Responsible for Delivery reporting to digital management team and key stakeholders

  • A deep understanding of the key customer journey & user experience levers that drive e-commerce sales (inc. trial sign-ups) for a subscription-model business.

  • Own & articulate the vision for DE’s approach to e-commerce focused, end-to-end online conversion rate optimization

  • Leading and managing a team of conversion rate / digital experience experts, relentlessly driving conversion improvements across all line of businesses websites.

The Individual

Direct Energy and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability

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