An exciting opportunity to truly lead a sales function to drive growth, manage retention whilst delivering exceptional customer services. You will support and further develop the acquisitions and retention strategy whilst remaining committed to treating our customers fairly.
An inspirational leader that can win the hearts and minds of their team and really empower and drive positive performance, coaching the management team to become better coaches to drive overall performance across the channel.
The channel manager will also manage the relationship with 3rd party suppliers and Outsource partners ensuring high levels or engagement and delivery against key business targets and key campaigns.
An experienced and successful leader of large teams in a telesales environment with a proven track record to drive growth and retention whilst delivering excellent customer services. The Channel Manager will have experience in managing outsourcing partners, ensuring that we are set up for success and able to deliver on our objectives. To drive a culture of positivity, continual improvement, where our teams are engaged and happy. Ideally you will understand the energy supply and/or services market or come from managing multi channel teams in a telesales utility business. You will have strong commercial acumen, the ability to build relationships at all levels and contribute to the overall business strategy. This is a senior role, with scope to grow and develop.
Base salary c.£60k plus excellent benefits including private health care, bonus scheme, 25 days annual leave and car allowance plus much more.
Location: Leicester LE19 1SZ
Competitive salary and benefits.
British Gas, part of the Centrica Group, supplies gas and electricity to UK residential and business customers, provides central heating and gas appliance installation and maintenance and low-carbon and energy efficient products and services.
PLEASE APPLY ONLINE by hitting the 'Apply' button. Please upload your cover letter and CV as one document.
Applications will ONLY be accepted via the ‘Apply’ button.
To request an update on this role, or if you have any problems uploading your CV please email email@example.com typing ‘Update required: Small Business Sales Channel Manager R9940095’ in the subject title.
Agencies: Centrica operate a preferred supplier arrangement, however if you wish to be considered at the next review session please submit a brief overview of your capability to PSL@centrica.com.