Salary £26,383 rising to £27,771 plus excellent benefits package
Location: This role will cover all AB, IV and Highland and Islands of Scotland
The field representative is responsible for visiting both commercial and residential properties. The purpose of the role is to collect outstanding debt owed to the company and secure appropriate future payment methods to prevent future debt build up, acting within industry, regulatory and company guidelines.
Applicants must either reside in the postcodes stated or within a 30 minute drive to this area.
If you are willing to relocate to the area please state this on your application. Please note that the cost of relocation will be the responsibility of the successful applicant.
You will visit customers to a agree how to resolve their debt issue based on their circumstances working to business needs. Once agreed, you will also be responsible for accurate completion of all documentation including the safe depositing of any payments collected.
You may be required to attend either the Magistrates, Sheriff Court or Justice of the Peace to obtain a Warrant, executing it will minimal damage to the property
Prioritise your workload effectively by age of the debt and geography to ensure greater productivity
Your role will also involve safeguarding the Gas and Electricity supply by identifying any tampering or illegal connections through inspection of pipe work, meters and related fittings
We require you have to excellent verbal, numeric and critical reasoning skills as you will have to work effectively with a variety of third party contacts such as Police, Courts, British Gas Engineers and Locksmiths.
Excellent understanding of the regulatory, legal and industry constraints with regards to debt collection activities.
Good knowledge of computer programmes is essential as you will be required to use our field technology.
We will require flexibility with regards to geography to ensure that there is sufficient operational cover to ensure we meet the needs of the business.
You will be provided with a Company vehicle therefore a full driving licence is required with 6 or less points.
As you would expect from a company such as ours, a competitive salary is only the beginning, we offer a host of flexible benefits to suit your lifestyle. These include pension, share schemes, paid holiday and company discounts. British Gas is a leading energy company and part of Centrica, a top 30 FTSE 100 company, so there will also be plenty of opportunities for career progression.
PLEASE APPLY ONLINE by hitting the 'Apply' button. Please upload your cover letter and CV as one document.
Applications will ONLY be accepted via the ‘Apply’ button.
To request an update on this role, or if you have any problems uploading your CV please email Lynn.Robertson@britishgas.co.uk typing ‘Update required: Field Representative R9938585’ in the subject title.
Agencies: Centrica operate a preferred supplier arrangement, however if you wish to be considered at the next review session please submit a brief overview of your capability to PSL@centrica.com.