Job Details


Lead Gas Engineer - Midlands

UK - West (North West, West Midlands & Wales)
Field Based

The Overview

PH Jones, part of British Gas, is a provider of Gas Central Heating Service, Repair and Installations to the Social Housing market. We are now looking for a fully qualified Lead Gas Engineer to join our team. We can offer you an exciting journey with us, the opportunity to work with talented friendly people and put your skills to use in helping our customers.

  • Location: Midlands
  • Salary banding £28,000 to £32,000 dependant on experience, plus extra potential with OTE
  • Benefits including company van, share save scheme, company pension, healthcare benefits and employee discounts
  • Permanent, Full Time
  • Purpose: Leading by example to coach and develop other Engineers. Putting safety first to service and repair gas central heating systems and appliances

The Role

• Ensure delivery of targets and improve productivity of the team
• To ensure that all work is completed safely and all staff have full knowledge to undertake tasks required
• Carry out internal audits of Engineers
• Liaise with tenant and client to ensure customer satisfaction
• Reduce recall and increase first time fix
• Coach and develop Engineers
• Cover call out escalations
• Deliver monthly Tool Box Talks
• Build a good working relationship with the client and their representatives
• Services or repairs appliances in customers property
• Complies with contractual procedures, statutory regulations and internal processes
• Conducts behaviour of oneself appropriately to safeguard the company reputation

The Person

  • Previous social housing contract experience desirable but not essential
  • Understand good housekeeping for data protection and information security requirements
  • Full driving licence required with no more than 6 points
  • Qualified in Gas Service & Repair, must have CCN1, CEN1 or CENWAT, CPA1, CKR1 and HTR1
  • Ideally posses OFTEC and HEATAS qualifications for oil and/or solid fuel (Not essential)
  • Have the ability to work well with a team and take sole ownerships of jobs allocated

The Company

British Gas, part of the Centrica Group, supplies gas and electricity to UK residential and business customers, provides central heating and gas appliance installation and maintenance and low-carbon and energy efficient products and services.

PLEASE APPLY ONLINE by hitting the 'Apply' button. Please upload your cover letter and CV as one document.

Applications will ONLY be accepted via the ‘Apply’ button,

To request an update on this role, or if you have any problems uploading your CV please email typing Lead Gas Engineer - Midlands R9920587 in the subject title.

Agencies: British Gas operate a preferred supplier arrangement, however if you wish to be considered at the next review session please submit a brief overview of your capability to